Privacy Policy

Last updated: January 16, 2026

1. Introduction

iFruite AI Chat ("we", "our", or "Platform") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information.

Data Controller:
LAMBERTAIN MC LAURENT GARCIA SP. Z O.O.
Lipowa 3D, 30-702 Kraków, Poland
Tax Number (NIP): 6793269940

2. Data We Collect

We may collect the following types of data:

  • Account data: email, name, password (encrypted)
  • Profile data: company name, avatar
  • Connected channel data: access tokens for Instagram, Facebook, WhatsApp
  • Message data: conversation history with your customers
  • Technical data: IP address, browser type, cookies

3. How We Use Your Data

Your data is used for:

  • Providing platform services
  • Processing messages through connected channels
  • Improving AI response quality
  • Technical support
  • Analytics and service improvement

4. Data Storage

Your data is stored on secure AWS servers in the EU region (Ireland). We use encryption to protect confidential information.

5. Data Sharing with Third Parties

We may share data with:

  • Meta (Facebook/Instagram/WhatsApp): for messaging API operations
  • OpenAI/Anthropic: for AI request processing (without personal data)
  • Stripe: for payment processing

We do not sell your personal data to third parties.

6. Your Rights (GDPR)

You have the right to:

  • Access a copy of your data
  • Rectify inaccurate data
  • Erase your data
  • Restrict data processing
  • Data portability to another service
  • Object to processing

7. Data Deletion

You can request deletion of your data through account settings or by contacting our support email. Upon account deletion, all your data will be removed within 30 days.

For Facebook-connected channels, you can also request data deletion through Facebook settings. We will process such requests within the timeframes required by GDPR.

8. Cookies

We use cookies to ensure platform functionality, maintain authorization sessions, and gather analytics. You can manage cookie preferences through your browser settings.

9. Contact

For privacy inquiries, please contact:
Email: privacy@lambertain.site

Company Address:
LAMBERTAIN MC LAURENT GARCIA SP. Z O.O.
Lipowa 3D, 30-702 Kraków, Poland

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